Salesforce AP-222 試験概要:
| 認定ベンダー: | Salesforce |
| 試験名: | Salesforce Public Sector Solutions Accredited Professional 試験 (AP-222) |
| 試験番号: | AP-222 |
| 試験時間: | 60-90 |
| 試験形式: | 単一選択式, 複数選択式 |
| 対応言語: | English |
| 関連資格: | Salesforce 認定アドミニストレーター Salesforce 認定 Platform アプリケーションビルダー Salesforce Public Sector Solutions Specialist (該当する場合) |
| 推奨トレーニング: | Salesforce Trailhead Public Sector Solutions 学習 Salesforce Public Sector Solutions ドキュメント |
| 受験申し込み: | Salesforce 資格登録 Webassessor 試験予約 |
| サンプル問題: | Salesforce AP-222 サンプル問題 |
| 受験方法: | Salesforce 公認試験プラットフォーム（通常は Webassessor）を介したオンライン監視付き試験 |
| 前提条件: | 必須となる前提資格はありませんが、Salesforce アドミニストレーターの知識が推奨されます。 |
| 公式シラバスのURL: | https://trailhead.salesforce.com/credentials/public-sector-solutions-accredited-professional |
Salesforce AP-222 試験シラバストピック:
| セクション | 目標 |
|---|---|
| データモデルとアーキテクチャ | - 公共部門データモデルのコンポーネント - オブジェクトのリレーションと設定の原則 |
| ケースおよびプログラム管理 | - ケースのライフサイクル管理 - プログラムと給付の追跡 |
| 住民・関係者エクスペリエンス | - オムニチャネルサービスインタラクション - セルフサービスポータルと Experience Cloud |
| Public Sector Solutions の概要 | - Salesforce Public Sector Solutions のコア概念 - 政府および公共部門のユースケース |
| 自動化と統合 | - 外部の政府システムとの統合 - Public Sector Solutions におけるフローの自動化 |
| セキュリティとコンプライアンス | - 政府機関への導入におけるコンプライアンスの考慮事項 - データセキュリティとアクセス制御 |
Salesforce Public Sector Solutions Accredited Professional 認定 AP-222 試験問題：
1. A government agency recently implemented Inspections Management, but the internal users want an easier way to generate Visits. Currently, the users must navigate to the Related List tab on an Application, scroll to the "Visits" related list and click "New." The users also have to manually fill all of the fields when creating the Visit record. What is the recommended approach for creating a better user experience when creating a Visit?
A) Change the Business License Application and Individual Application pages to have a single related list of Visits on the right panel.
B) Advise the government agency that the current method is the best option available without custom code, which they should avoid wherever possible.
C) Create a new Action on the Business License Application and Individual Application objects to create a Visit record with Predefined Field Values.
D) Create a Screen Flow with the required fields to create a Visit record and add the button to launch the flow on the page layout.
2. A public sector agency needs to build an Experience Cloud template for channel sales workflows.
The agency will be recruiting and onboarding associates for issuing licenses for alcohol and beverage distribution. Their key requirement is to be able to easily configure lead distribution, deal registration, and marketing campaigns. Which Experience Cloud template should they use?
A) Help Center
B) Partner Central
C) Aloha
D) Customer Account Portal
3. A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?
A) OmniStudio
B) Action Plans
C) Data Raptors
D) Business Rules Engine
4. A government agency does not have a universal requirement for storing a grantee's data after a grant has been fully disbursed and closed. Some grantees may ask to have their data maintained if involved in legal proceedings. How can a government agency best comply with the grantee's request for historical data storage while at the same time adhering to the request not to use/process the historical data?
A) Keep the data in Salesforce and make it invisible to the users and system to restrict the processing of the data.
B) Assign the data to a specific public group and make those records inactive
C) Export the grantee's data to retain it. Then, delete their data from Salesforce.
D) Export the grantee's data to retain it.
5. The City of Snaxboro has several License and Permit forms that are long and complex.
Applicants often fill out these forms incorrectly and forget to submit key pieces of information, resulting in requests for more information on their applications. The city wants to use Public Sector Solutions and digitize these forms to increase the accuracy of information submitted by applicants and reduce processing times. What three recommendations should a Technical Consultant provide to the city to achieve this?
A) Add spaces in the names of each of the elements. This ensures improvement to OmniScript's load time.
B) Analyze all the application forms and create simple, reusable OmniScripts for processes that are repeatable.
C) Review the application forms and find logical points in the process that can be broken into shorter steps.
D) Review the application forms and try to replicate them as much as possible in a single step using OmniScripts.
E) Create a PDF form and integrate it with the Public Sector Solutions application intake form process
質問と回答：
| 質問 # 1 正解： C | 質問 # 2 正解： B | 質問 # 3 正解： B | 質問 # 4 正解： A | 質問 # 5 正解： B、C、E |
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