SAP Certified Application Associate - SAP Field Service Management 19Q1 認定 C-C4HFSM-91 試験問題:

1. Which platforms are supported for the SAP Field Service Management mobile app? Choose Three correct answers.

A) Android
B) Blackberry
C) Windows phone
D) Windows desktop
E) iOS

2. Which of the following are typical Field Service Mobile App users? Choose the correct answer.

A) Back-office workers
B) Dispatchers
C) Managers
D) Field Service technicians

3. How do I resolve ERP synchronization errors? Choose Three correct answers.

A) First identify the problem and whether you need to correct something in the ERP.
B) After identifying the problem and checking the ERP system, resolve the issues in the Administration app.
C) After identifying the problem and checking the ERP system, resolve the issues in the System Monitoring app.
D) Go to the Administration app and resolve the issues there.
E) In the System Monitoring app you will have an overview of the ERP errors. and the possibility of re- sending or reverting transactions.

4. What are some of the SAP Field Service Management Crowd Service capabilities? Choose Three correct answers.

A) Intelligent scheduling to determine the best qualified technician
B) Configurable onboarding platform to invite partners
C) Crowd workers can accept or reject assignments within a set time frame
D) Automatic determination of activity effort and materials consumed
E) Crowd workers can reschedule assignments within a set time frame

5. Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management Solution? Choose Two correct answer.

A) SSL- encrypted cloud communication
B) Hardware redundancy control
C) Outage protection
D) Sophisticated cloud firewall

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