ASQ CMQ-OE 認定試験の出題範囲：
| トピック | 出題範囲 |
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| トピック 1 | - Management Elements and Methods: This section measures the skills of Operations Managers in applying management principles, financial tools, and risk management methods to support quality systems. It also emphasizes knowledge management and communication skills to enhance organizational performance. A key skill measured is using financial tools to evaluate project feasibility.
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| トピック 2 | - Continuous Improvement: This section targets Continuous Improvement Specialists and focuses on methodologies such as Lean, Six Sigma, and Kaizen to drive process improvements. It emphasizes fostering a culture of continuous improvement within the organization. A critical skill assessed is applying improvement methodologies to optimize processes.
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| トピック 3 | - Quality Management Tools: This section focuses on Process Improvement Specialists and covers quality tools such as process mapping, root cause analysis, and statistical methods. It emphasizes selecting appropriate tools to monitor performance and improve processes. A significant skill assessed is applying quality tools to solve organizational problems.
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| トピック 4 | - Measurement: Assessment and Metrics: This section focuses on Data Analysts and covers developing metrics to assess organizational performance against strategic objectives. It emphasizes using data-driven insights for decision-making and continuous improvement. A significant skill assessed is designing performance measurement systems aligned with quality goals.
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| トピック 5 | - Customer-Focused Organizations: This section measures the skills of Customer Experience Managers in understanding customer needs and expectations to improve satisfaction. It includes building relationships with customers and suppliers and using feedback to drive improvements. A key skill measured is analyzing customer feedback for actionable insights.
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| トピック 6 | - Strategic Plan Development and Deployment: This section targets Strategic Planners and evaluates the development and deployment of strategic plans. It includes analyzing market forces, stakeholder needs, and internal capabilities while aligning resources with strategic objectives. A critical skill assessed is evaluating tactical plans for alignment with strategic goals.
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| トピック 7 | - Risk Management: This section measures the skills of Risk Analysts in identifying, assessing, and mitigating risks across various organizational processes. It includes developing contingency plans to address potential disruptions effectively. A key skill measured is implementing risk management protocols to ensure operational continuity.
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| トピック 8 | - Leadership: This section of the exam measures the skills of Quality Managers and focuses on organizational structures, leadership roles, and change management strategies. It covers techniques for motivating employees, overcoming roadblocks, and fostering teamwork. A key skill measured is implementing leadership techniques to drive organizational goals.
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参照：http://asq.org/cert/manager-of-quality
ASQ CMQ-OE 試験概要:
| 認定ベンダー: | ASQ（米国品質協会） |
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| 試験名: | Certified Manager of Quality/Organizational Excellence 試験 |
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| 試験番号: | CMQ-OE |
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| 試験形式: | コンピュータ形式 / 筆記形式, 多肢選択式問題, 持ち込み可 |
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| 関連資格: | ASQ Certified Quality Auditor (CQA)
ASQ Certified Quality Engineer (CQE)
ASQ Certified Six Sigma Black Belt (CSSBB) |
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| 認定の有効期間: | 3年間（資格更新が必要） |
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| 合格点: | 550点/750点（スケールドスコア） |
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| 対応言語: | 英語, 中国語（一部の筆記試験実施会場に限る） |
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| 試験時間: | 258分（4時間18分） |
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| 受験料: | 会員：485米ドル / 非会員：585米ドル；再受験：385米ドル |
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| 出題数: | 180問（採点対象165問、非採点15問） |
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| 推奨トレーニング: | CMQ/OE Body of Knowledge & Handbook
ASQ公式トレーニングコース |
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| 受験申し込み: | Prometricでの試験日時予約
ASQ公式サイトでの受験申請 |
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| サンプル問題: | ASQ CMQ-OE サンプル問題 |
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| 受験方法: | コンピュータ形式（Prometric試験会場またはリモート監督方式）または筆記形式；持ち込み可 |
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| 前提条件: | 関連分野での常勤実務経験10年以上；そのうち意思決定を伴う管理職経験が最低5年以上；学歴による経験年数の減免制度あり |
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| 公式シラバスのURL: | https://asq.org/cert/manager-of-quality |
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