IBM ICS Social Software Sales Mastery Test v2 認定 M2040-642 試験問題:
1. What can Social Business can be defined as?
A) A subset of Social Media
B) External-facing channels that only Public Relations and Marketing utilize
C) Popular sites like Facebook and Twitter that only distract workers
D) Applying social tools across the entire organization for a broader return on investment
2. What should you do when a callback meeting is requested by a potential customer?
A) Tell them what you're going to show them, show them, and then follow up with a customer or personal example
B) Prepare a lengthy slide deck and read each word on every page
C) Follow up with fancy product brochures
D) Deep dive into the technologies
3. What affects the value and strategy of Social Business for your customer?
A) Depends on their industry, where they are in that industry, what their key differentiators are.
B) The value of Social Business is the same for every customer.
C) Only Internet-based companies get value from Social Business.
D) The value is determined by how much they buy.
4. What is the second step in Social Business AGENDA?
A) Globalization
B) Give competitive pricing
C) Growth markets
D) Gain social trust
5. What can you tell your customer about what is happening in the marketplace?
A) The pace of adoption of new technologies is slowing down.
B) The world is becoming less instrumented and interconnected.
C) The world is becoming more instrumented, interconnected, and intelligent.
D) The world is becoming simpler and focused.
質問と回答：
| 質問 # 1 正解： D | 質問 # 2 正解： A | 質問 # 3 正解： A | 質問 # 4 正解： D | 質問 # 5 正解： C |
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