Oracle Knowledge Management 2021 Implementation Essentials 認定 1Z0-1037-21 試験問題:

1. A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

A) It can publish and un-publish articles.
B) It can request translations of articles.
C) It can change views of articles.
D) It cannot delete articlesfrom the Content Type.
E) It cannot change product/category of articles.
F) It cannot change the owner of articles.

2. In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

A) Ctrl + A
B) Ctrl + O
C) Ctrl + T
D) Ctrl + N

3. Which two statements are true about Connect Web Services? (Choose two.)

A) Connect Web Services can be used anytime you are looking to extend the functionality offered by Oracle Service Cloud.
B) If there is a requirement toextend Agent Desktop, Connect Web Service cannot be used within a Desktop Add-In.
C) Connect Web Services can be used to integrate with other applications that require Oracle Service Cloud Data including integrating from Agent Desktop Add-ins.
D) Connect Web Services should only be used for read-only data.

4. Which action can be performed on published reports?

A) activate run-time selectable filters
B) modify report permissions
C) add page breaks
D) enable drill-down links for report levels

5. You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

A) EU_FA_NEW_WIN_TYPES set to 60 days.
B) ANS_NOTIF _DURATION set to 60 days.
C) ANS_UPD_INC_DURATION set to 60 days.
D) ANS_NEW_INC_DURATION set to 60 days.
E) ADP_NUM_REL_ANS set to 60 days.

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