Salesforce AP-203 試験概要:
| 認定ベンダー: | Salesforce |
| 試験名: | Salesforce Communications Cloud Accredited Professional (AP-203) |
| 試験番号: | AP-203 |
| 出題数: | 45-60 |
| 試験形式: | 単一選択, 複数選択 |
| 試験時間: | 90 minutes |
| 対応言語: | 英語 |
| 関連資格: | Salesforce Industries CPQ Accredited Professional Salesforce Industries Billing Accredited Professional Salesforce Omnistudio Accredited Professional |
| 受験料: | $200 USD |
| 推奨トレーニング: | Salesforce Trailhead Communications Cloud モジュール Salesforce Industries（Vlocity）学習リソース |
| 受験申し込み: | Salesforce Accredited Professional 認定資格 Kryterion Webassessor 受験登録 |
| サンプル問題: | Salesforce AP-203 サンプル問題 |
| 受験方法: | Kryterion/Webassessor または Salesforce 認定プラットフォームを通じたオンライン監視試験 |
| 前提条件: | 正式な前提条件は不要です。Salesforce Industries（Vlocity）および Communications Cloud に関する知識があることが推奨されます。 |
| 公式シラバスのURL: | https://trailhead.salesforce.com/credentials/accredited-professional |
Salesforce AP-203 試験シラバストピック:
| セクション | 目標 |
|---|---|
| 価格設定、請求、およびマネタイゼーション | - 使用量ベースの価格モデル - 通信業界における請求の概念 |
| 製品モデリングとカタログ（EPC） | - Enterprise Product Catalog の構造 - 製品ライフサイクルと設定 |
| Communications Cloud の基礎 | - 業界固有のアーキテクチャと概念 - Communications Cloud のコア機能 |
| 注文管理とフルフィルメント | - 注文のキャプチャとオーケストレーション - サービスプロビジョニングの概念 |
| OmniStudio とローコード設定 | - OmniScript の設計と実行 - DataRaptor と Integration Procedures - UI 構成のための FlexCards |
Salesforce Communications Cloud Accredited Professional 認定 AP-203 試験問題：
1. Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
A) Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
B) Implement a milestone orchestration item to execute request on the fulfillment system for activation
C) Implement a callout orchestration item to execute a request on the fulfillment system for activation
D) Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
2. A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
A) By automatically queuing the fulfillment request to retry according to fallout analysis report.
B) By automatically balancing order processing tasks across multiple orchestration queues
C) By automatically balancing order processing tasks across multiple orchestration items
D) By automatically queuing the fulfillment request to retry according to predefined retry policy.
3. Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
A) Time Plan
B) Discount
C) Promotions
D) Offering
4. UC is a communication service provider using communication cloud. UC done migration by successfully loading full data set into a Full copy sandbox with no errors. UC have started loading data in production.
What two action a consultant shall recommend once the load is completed in production?
A) Validate that the resulting volumes in production match expectation, and spot check record for individual corrosiveness
B) Inform the business that data migration is completed and errors resolved in development
C) Raise support case to retrieve a data load report to summarize the data load.
D) Analyze and resolve any errors that were encountered and perform additional data load for any failed records
5. Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
A) User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
B) Ensure platform Events mode is enabled for Order Management
C) Split Line Items in the same order before submitting the order and request an increase to order size limits
D) Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
質問と回答：
| 質問 # 1 正解： C | 質問 # 2 正解： D | 質問 # 3 正解： A、C | 質問 # 4 正解： A、D | 質問 # 5 正解： A、B |
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