Salesforce AP-209 試験概要:
| 認定ベンダー: | Salesforce |
|---|---|
| 試験名: | Advanced Field Service Accredited Professional 試験 |
| 試験番号: | AP-209 |
| 合格点: | 73% |
| 試験時間: | 75 分 |
| 関連資格: | Salesforce Field Service Accredited Professional Salesforce Service Cloud Consultant |
| 認定の有効期間: | 2年間 |
| 対応言語: | French, German, Portuguese, Spanish, Japanese, English |
| 試験形式: | 多肢選択式, シナリオ設問, 複数回答式 |
| 出題数: | 46 |
| 受験料: | USD 150 |
| 推奨トレーニング: | Advanced Field Service の機能 Salesforce Field Service 実装コース |
| 受験申し込み: | Kryterion Webassessor Salesforce Certification ポータル |
| サンプル問題: | Salesforce AP-209 サンプル問題 |
| 受験方法: | Kryterion Webassessor を通じたオンライン監督付き受験または会場での受験 |
| 前提条件: | 推奨要件：Salesforce Field Service Accredited Professional の資格または同等の実務経験、Salesforce Field Service の実装および設定に関する実務経験を有すること |
| 公式シラバスのURL: | https://trailheadacademy.salesforce.com/certificate/exam-advanced-field-service-ap---AP-209 |
Salesforce AP-209 認定試験の出題範囲：
| トピック | 出題範囲 |
|---|---|
| トピック 1 |
|
| トピック 2 |
|
| トピック 3 |
|
| トピック 4 |
|
| トピック 5 |
|
参照：https://trailheadacademy.salesforce.com/certificate/exam-advanced-field-service-ap---AP-209
Salesforce Advanced Field Service Accredited Professional 認定 AP-209 試験問題：
問題 #1
What is the best practice to upload a photo that is taken by the mobile worker to a Work Order? (Choose 2 options)
A. Edit the Work Order record through the SFS Mobile App and add the photo as an attachment
B. Leverage the Field Service Mobile flow and add image upload component
C. Post the photo via the 'Feed' tab
D. Use a quick action of type 'Attach File'
E. Use a quick action of type 'Upload Photo'
問題 #2
What are three key considerations when working with a customer on their Service Territory management design?
A. Ensuring all resources have skill assignments
B. Sizing to 20 qualified candidates per Appointment
C. Sizing to 1,000 Appointments per day, per Territory
D. Aligning all Territories to geographic regions
E. Sizing to 50 resources per Territory
問題 #3
What must be populated on the 'Product Consumed' record in order to be able to track the entire life cycle of items in the inventory, including their storage, transfer, and consumption?
A. Populate the 'Product Item Transaction' on the 'Product Consumed' record
B. Populate the 'Location' on the 'Product Consumed' record
C. Populate the 'Product Items' on each 'Product Consumed' record
D. Populate a 'Price Book Entry' on each 'Product Consumed' record, and leave the 'Product Item' field blank
問題 #4
A Customer is outsourcing some of the maintenance work to third-party contractors (named contractors, not capacity based). Unlike internal employees who have consistent working hours (Mon-Fri, 8 am-5 pm), contractors' working hours vary from day to day.
The internal employees' availability is set with Operating Hours, while the contractors' availability is set with Shifts on top of these Operating Hours. As a result, on days where the contractor's workday ends at 4 pm, for some reason the contractors still show up as valid candidates for a visit scheduled to end at 5 pm.
What should a consultant change to prevent such behavior?
A. Instead of using Shifts, create multiple 'Operating Hours' records and assign each record to the contractor STM (Service Territory Member) and change on a daily basis
B. Create an 'Operating Hours' record with no time slots and assign it to the contractors through the STM (Service Territory Member) record. That will override the Territory's regular 'Operating Hours' and the contractor's availability will be derived only from Shifts
C. Set the contractors as a 'Capacity Based' resources and limit their working hours per day
D. Change the current 'Operating Hours' assigned to everyone to end at 4 pm (instead of 5 pm) and set the
4 pm till 5 pm availability using Shifts
問題 #5
Technicians are tasked with performing product upgrades at customer sites. During the upgrade process, a new product is installed to replace the obsolete product. For reporting purposes, the information about the obsolete and upgraded products, as well as the customer for which the upgrade is done should be tracked in Salesforce.
Which object should an admin configure to support this process?
A. Child Asset
B. Asset Warranty
C. Asset Relationship
D. Maintenance Asset
解説：
| 問題 #1 正解： B、E | 問題 #2 正解： B、D、E | 問題 #3 正解： C | 問題 #4 正解： B | 問題 #5 正解： C |
993 お客様のコメント
品質保証JPexamはIT認定試験のシラバスに従って、試験問題の範囲を正確に絞って、的中率が99％の最新問題集を捧げます。
1年間の無料更新サービスJPexamは1年以内に問題集の無料更新サービスを提供し、お客様がいつでも最新版の問題集を持つことを保証いたします。もし試験の内容が変更されたら、弊社は直ちにお客様にお知らせします。それに、弊社の問題集が更新されたら、早速メールで最新バージョンを送付いたします。
全額返金JPexamの問題集を利用すると、短時間で勉強しても試験に合格できるのを保証いたします。試験に不合格になってしまった場合、弊社は全額返金いたします。(
ご購入前のお試しJPexamは問題集のサンプルを無料で提供いたします。ご購入前にサンプルを試用して製品の品質を確認することができます。ご遠慮なく利用してください。
