Salesforce CRT-251 認定試験の出題範囲:
| トピック | 出題範囲 |
|---|
| トピック 1 | - Sales Productivity: This domain assesses the skills of Salesforce Account managers in leveraging Salesforce features to enhance productivity. It covers integration with Outlook and Gmail, navigation of the Lightning Sales Console, and familiarity with Salesforce Mobile.
|
| トピック 2 | - Integration and Data Management: This section measures the competencies of Salesforce Administrators in managing data and integrations within the platform. It covers data migration steps and tools, handling large data volumes, and determining integration options. Candidates will also be assessed on their ability to capture external IDs, harness skinny tables, and improve report performance.
|
| トピック 3 | - Opportunity Management: This domain evaluates the proficiency of Salesforce Consultants in managing sales opportunities within Salesforce. It includes following custom paths, planning product schedules, and organizing products, price books, and quotes.
|
| トピック 4 | - Account and Contact Management: This domain assesses the competencies of Salesforce Account Managers and focuses on the core elements of customer relationship management in Salesforce. It covers the description of accounts and contacts, the definition of enterprise territory management, and the determination of account access.
|
参照:https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide
Salesforce CRT-251 試験概要: